Tri-state Technologies is here to help you with your business IT needs. Did you network just stop working, and you need someone to tell you what’s wrong? We can do that. Are your computers not printing to the right printer when you need them to? We know what causes that. Or is your wireless only really useful in certain areas of the building? We have a way to test and show you where your weak links are. No matter what you need, Tri-State Technology can handle your business IT support needs.

Who do we help?

Tri-State Technologies specializes in helping the small to medium businesses who need help but don’t have the wiggle room in the budget to hire their own full-time IT person or team. Give us a call and schedule your appointment today! 903-213-3625

How does it work?

We offer both as needed services, and maintenance contracts for our customers. For the customers who just need something every now and then, calling us as needed will probably suffice. We’ll still record all the necessary information to make it easy for us to assist you. For those businesses who really need someone to just be there when they have a question or concern, or those who really have lots of issues, a full maintenance contract is the best option.

Give us a call and schedule your appointment today!
903-213-3625

What do I get with each service?

As Needed Service

  • Call us anytime during business hours and schedule an appointment for a tech to come out and assist you
  • Our techs will take notes and record vital information for you and us so the next time you call we can help you even faster
  • Our techs come out, you or someone onsite will show them the problem, and they start working on it for you right there.

Maintenance Contract

  • Call us anytime during business hours and schedule an appointment for a tech to come out and assist you (you get first priority as well)
  • Our techs will take notes and record vital information for you and us so the next time you call, we can help you even faster
  • Our techs come out, you or someone onsite will show them the problem, and they start working on it for you right there.
  • We load our remote management software on your PCs so when you call we can immediately start working if it’s not hardware related
  • We send our techs out on a regular basis just to check in and see how your system is running
  • Our techs will clean your PCs as needed to remove dust and build up
  • We will serve as your own IT department, that means we:
    • help you manage your internet and phone accounts
    • help you find better solutions for your day to day business
    • offer suggestions on upgrades and fixes to ensure that you’re working at peak performance
  • Our maintenance contracts also get 10% above cost pricing on all new equipment purchased through us. (we’ll even show you the invoice if you like)

 

Give us a call and schedule your appointment today!
903-213-3625